The One About Company Culture, Reputation & Profit
In Episode 155 I'm joined by Crista and Matt Vance - hosts of The Culture Profit podcast. We explore the link between company culture, reputation and business performance.
Is culture the fluffy part of business? The words on a wall but not much else? Or is it far more than that?
With global employee disengagement on the rise (highlighted in Gallup’s State of the Workplace report), organisations can no longer afford to treat culture as a “soft” topic.
In Episode 155 we’re looking at why culture impacts profitability, retention, and employer reputation.
Crista and Matt share insights from their work helping organisations manage employee reviews and online reputation, as well as lessons from their book The Review Cycle. Together, they dive into how transparency, feedback, and employee voice shape both internal culture and external perception.
Crista and Matt also go into why you’ll “never be better than your star ratings” and how organisations can proactively manage their reputation without manipulating the truth—by amplifying real employee experiences.
Watch the episode here:
Listen to the episode here.
About the guests:
Crista and Matt Vance are the co-founders of Mobrium, a platform that helps organisations manage employee reviews and improve employer reputation across the web. They are also the hosts of The Culture Profit podcast and co-authors of The Review Cycle, a book focused on feedback, ratings, and workplace culture.
Links:
- Connect with Crista and Matt on LinkedIn
- Check out The Culture Profit podcast
- Get the book: The Review Cycle
- Learn more about Mobrium
If you know someone who would find this topic helpful then please do pass it on to them.
Thanks
Chris
Chris Le’cand-Harwood
Host, Employer Content Marketing
Founder, Content Marketing Pod Ltd

