Employee Advocacy: From Distribution Channel to Business Driver

But there's a gap between where most organisations are and where they could be. Andy Lambert - Author of Spheres of Influence - joined me to talk about how to bridge the gap.

Employee advocacy is growing - and that's a good thing for employer branding.

But there's a gap between where most organisations are and where they could be.

Right now, the dominant model is using employees as a distribution channel. Brand creates content. Employees reshare it. A bit more reach, not much more engagement, and the people involved don't feel especially connected to any of it.

The shift - and this is what this conversation is really about - is from distribution to co-creation. When employer brand teams work with employees to surface their genuine expertise, knowledge, opinions and stories, something different happens.

Employees are more bought in. They share the content because it's actually theirs. And the content does more: it helps retain existing clients and customers, brings in new ones, keeps people motivated, and attracts the talent you're trying to reach.

That's not a content strategy. That's demonstrable business impact.

Andy Lambert has been building towards this thinking for over a decade. He co-founded ContentCal in 2016, grew it to become the fastest-growing platform in its category against Hootsuite, Sprinklr and Sprout, and sold it to Adobe in 2021.

He built that business almost entirely through people-powered content. He's now the author of Spheres of Influence - a framework for turning genuine human voices into sustainable word-of-mouth growth.

Andy and I have known each other for about ten years. This is a conversation where the thinking has had time to develop - and it shows.

What we talked about:
- Why co-creating content with employees beats just using them as a distribution channel
- How giving employees a genuine voice creates buy-in - and better content
- The business case: talent attraction, employee motivation, reputation, sales and client retention
- Why LinkedIn's AI discovery shift makes this more urgent than ever right now
- How to get employees creating content without handing them a blank page
- Andy's six spheres of influence — a practical framework for personality-led growth

Find Andy and get his book:
LinkedIn: www.linkedin.com/in/andyrlambert/
Spheres of Influence

Watch or listen to the episode here:

How are you getting the most value from employee advocacy? It’d be good to hear your thoughts.

Thanks

Chris

Chris Le’cand-Harwood

Host, Employer Content Marketing

Founder, Content Marketing Pod Ltd